Hospitality Back Office

Our Hospitality Back Office POS software streamlines operations for restaurants, hotels, and cafes by providing comprehensive tools to manage inventory, track sales, and oversee staff performance—all from a user-friendly interface. Designed to optimize workflows, it offers real-time reporting, reduces waste, and helps you make data-driven decisions to enhance guest satisfaction and boost profitability.

Affordable & Reliable Hospitality Back Office Software & Solutions

A great Point of Sale system is nothing without a powerful back office to support it. Our affordable and reliable hospitality back office software offers everything you need to streamline and control your operations.

Manage stock with ease, create unlimited stock items with multiple price points, and categorize items by department for improved organization and reporting. Cost prices are automatically calculated, and selling prices can be set according to your desired markup or gross profit targets, simplifying pricing strategies.

With both desktop and cloud back office options, our solution empowers you to view and control stock, customers, and sales anytime, anywhere—ensuring accuracy, efficiency, and growth for your business.

Key Hospitality Back Office Software Features

Discover essential features of our hospitality back office POS software, designed to streamline operations, enhance service, and optimize efficiency across your hospitality business.

Summary and Supervisor Reports

Get detailed Summary and Supervisor Reports to keep a close eye on your hospitality operations. Our back office software offers real-time insights into sales, stock levels, and staff performance, allowing supervisors to make data-driven decisions quickly. Track key metrics, compare branch performance, and ensure operational consistency across locations with comprehensive, easy-to-read reports. Perfect for maintaining accountability and optimizing team productivity, these reports are essential for effective management.

Reprint Labels with Price Updates

Easily scan labels from shelves or products to reprint them whenever prices are updated. Our hospitality back office software makes it simple to stay on top of price changes by allowing you to quickly scan existing labels and generate new ones with updated pricing. This feature ensures that all products and shelves reflect the most current prices, reducing the risk of errors and enhancing accuracy across your inventory. Ideal for businesses that frequently update pricing, it helps streamline operations and maintain consistency throughout your location.

Effortless Stock Counting with Your Phone

Count stock quickly and effectively using just your phone, eliminating the need for expensive stock scanners. Our hospitality back office software allows you to scan and track inventory directly from your mobile device, making stock counting more efficient and cost-effective. With this feature, you can streamline your stock management process, reduce errors, and save on additional hardware costs. Whether in the back office or on the floor, using your phone to count stock ensures real-time updates, improves accuracy, and accelerates inventory management across your business.

Stay Connected: Sales & Staff Summary Reports on the Go

Stay connected and informed even when you're too busy to spend hours at the office with our convenient summary reports. Our hospitality back office software offers comprehensive sales and staff performance reports that can be accessed anytime, anywhere. Whether you're on the go or working remotely, you can quickly check in on key metrics, track sales trends, monitor staff productivity, and make data-driven decisions in real-time. This feature helps you stay on top of your business operations without being tied to the office, giving you greater flexibility and control over your hospitality business.

Manage Stock and Prices On the Go

Say goodbye to delays and stay in control of your inventory wherever you are. With our hospitality back office software, you can add stock and update prices on the go, directly from your mobile device. Whether you're in the field or away from the office, you can make real-time adjustments to your inventory, ensuring that pricing and stock levels are always accurate. This mobile functionality allows you to manage your business more efficiently and stay up-to-date with minimal effort, all without the need to be at your desk.

Workflow, Email & SMS

Automated Daily Reports for Managers & Owners

Our hospitality back office software sends automated reports to managers and owners at the end of each day, ensuring you stay informed without the extra effort. These reports provide key insights into sales, inventory, and staff performance, offering a snapshot of your operations to help you make timely, data-driven decisions. Whether you’re managing one location or multiple, these daily reports save you time, enhance accountability, and keep your business running smoothly, all while giving you the flexibility to review performance anytime, anywhere.

Automated Daily Stats via Email or SMS

Our system automatically sends daily statistics to owners via email or SMS, providing real-time insights into sales, stock levels, and staff performance. This feature ensures that you stay updated on key business metrics without having to log into the system. Whether you’re at the office or on the go, you’ll receive timely, concise reports directly to your inbox or phone, helping you monitor operations and make informed decisions quickly and efficiently. Perfect for busy owners who need to stay connected without the hassle of manual reporting.

Access Your Store Remotely via ADSL or 3G

With our hospitality back office software, you can work seamlessly from your office, home, or anywhere with internet access. Whether you're connected via ADSL or 3G, our system allows you to securely access and manage any store in real time. This flexibility ensures that you can stay connected to your operations, track sales, manage stock, and oversee staff performance no matter where you are. Perfect for business owners and managers who need remote access to ensure smooth, efficient operations at all times.

Remote Access to Sales and Turnover with Online Reports

Managers can easily view shop turnovers and sales remotely with our online reporting feature. Access detailed, real-time sales data from anywhere, whether you're at home, in the office, or on the go. Our system provides instant insights into daily performance, allowing managers to monitor sales trends, track targets, and make informed decisions without needing to be on-site. This remote access helps optimize operations, improve decision-making, and ensure your business stays on track, no matter where you are.

Automated Month-End Reports & Custom Client Statements

Odyssey now automates month-end reports, ensuring that your financial data is delivered promptly and accurately. The system can email or print statements as requested by each client, saving you time and reducing administrative workload. With customizable options for each client, these automated reports streamline the process, providing clear, concise statements for easy review. Whether you need hard copies or digital delivery, Odyssey ensures that month-end reporting is hassle-free and tailored to your clients' needs.

Customizable Workflow Rules for Stock Management

Set up customizable workflow rules to streamline your stock management process and stay on top of critical tasks. Receive timely reminders for stock takes, monitor profit margins on stock that falls below the department markup, and get alerts when stock dips below minimum levels. These automated notifications ensure you never miss a crucial update, keeping your inventory and profit margins in check. Whether it's tracking stock performance or maintaining optimal inventory levels, our workflow rules help you manage your business efficiently and prevent stock-related issues before they arise.

Debtors and Creditors

Our customer and supplier modules, provide users with the ability to have full control and management over buying and selling accounts. The applications include the accounting and financial functions needed to calculate amounts such as interest, discount and refunds. Our automated month-end process will email statements and / or print hem for customers who do not have email or fax. Facilities.

Stock Orders

This new feature provides Branches with the option to place orders at Head Office / Warehouse instead of directly with Suppliers. This ensures that Head Office / Warehouse can ultimately finalize quantities and pricing before placing an order with their suppliers. This feature even allows different Branch orders to be combined into one big order, grouped per supplier.

Stock Management

The Odyssey Back Office system allows you to do a complete stock take or individual stock takes according to previously created stock lists. This means that you can create stock lists either by department or by shelf and bin locations.

Profit and loss reports
Items not counted reports
Print stocktakes sheets either per shelf, bin, numerical or alphabetical.

Reporting

Very fast and powerful reporting system. What is more important than viewing easy to use yet powerful reports? You can have the best and fastest point-of-sale system installed, but if it does not provide you with information, it is useless. Our reports cover everything, and you will be able to view unlimited history and even compare previous years with current sales. Easy to read dashboards that can show turnover and comparison reports in word, excel or 3D charts.

Stock on Hand Reports
Stock Reorder Reports
Daily Turnover reports
Stock Movement Reports
Best Performing Items
Sales per Clerk reports
Supervisor Reports
End of Month Reports
Best Performing Items

Branch Turnover Dashboard

Previously Odyssey allowed you to link your Branches to the Head Office. Through these links you could change prices, create new items, do IBTs etc. Odyssey now took branch linking a step further allowing you to receive remote Orders, view Branch Turnovers figures, Stock on Hand with Movement and various other Branch related data.

With our powerful Dashboard app sales stats are at your fingertips were ever you are. See info like best performing products and daily turnover. You can even view and compare different stores stats on one screen. If you’re worried about what staff get up to when you’re not there the supervisor reports are perfect to view voids, refunds and audit info.