Frequently Asked Questions

Hardware frequent asked questions

What POS peripherals will work with Odyssey POS software?

Odyssey point of sale software can work with various hardware brands. Peripherals are things like receipt printers, scanners, and cash drawers. Here is a list of hardware we have tested that work in conjunction with Odyssey POS.

Receipt Printers

Windows Supported Printers:

Epson printers – USB interface or parallel interface. Epson models such as the TM20 and TM-T88V.
Barcode Scanners

Windows Supported Scanners:

Any scanner will work in a retail environment that delivers unparalleled performance, every time.

Barcode Scanners – USB interface for example the Zebra LI2208.

Cash Drawers

These can be connected to your receipt printer via an RJ12 cable.

Barcode Labels

The Zebra barcode printers for example the GK420D printers offer fast print speeds, network manageability and easy-load designs to help you improve operational efficiencies, boost profitability and reduce downtime.

Touch all in one Units

The ET815 all in one unit offers a standard AIO solution for various applications. From small to large business solutions. The ET815 POS unit comes standard with a 15″ touch and 5 wire resistive touch screen.

Cash drawers – printer kicker cash drawer. Posiflex CR4100 cash drawer. It offers adjustable 5 bill and fixed 9-coin compartments for general use.

Software frequent asked questions

What is the purpose of a POS system?

POS stands for Point of Sale, a system that is used throughout the restaurant and retail industry. A point of sale software handles the sales to the patrons of your business, however it’s just one part of the whole POS system utilized in a retail business or hospitality business. Point of sale Back-office usually handle different functions of the POS system like internal control, purchasing, receiving and transferring of product to and from different locations.

Why should I use POS Software?

The software package links your client service, inventory, accounting, payroll and alternative departments in one program, that helps centralise your tasks. Employing a POS is enormously time-saving and economical. It can improve the client expertise with economical sales programming, scale back waste with machine-controlled inventory reconciliation and expiration and ordering alerts.

Why should you use POS system in a restaurant?

A point of sale (POS) system will assist you contour many processes in your business. A point of sale system will help you to trace income, sales and food inventory. You will be able to determine ingredient usage patterns over time. You’ll quickly learn that POS is crucial for observance of ingredient levels.

ODYSSEY frequent asked questions

Why Choose Odyssey point of sale?

1. Telephonic and on-site support. Optional maintenance contracts are available to ensure your business is taken care of.

2. Hardware and Software Lease or Rental. Short on start-up capital? All our products are available on a lease or rental basis with an option to purchase outright after a period. Our most popular all-inclusive lease option ensures your business is constantly up to date and running smoothly.

3. Development on the ODYSSEY Software started in 1998 and has, since then, grown into a leading global point-of-sale package. With over 21 years programming and retail experience, well-trained employees, and innovative improvements in our products, we provide top corporate and general retail clients with the best sales and after sales service.

4. With a dedicated dealer network and a central call centre you’ll never be left in the dark when and if support is required. We pride ourselves in providing great service.

What great Features does Odyssey POS offer?

Loyalty System

Our online Loyalty Card system now allows store owners to keep track of customer purchases, as well as reward loyal customers for their purchases, encouraging them to spend again.

Online Shop

Take your products to the masses, open your store online and have thousands of customers shop to their hearts content 24 hours – 7 days a week.

Online Reporting

No matter where in the world you find yourself. You and your managers can now receive automated daily reports of the turnover & profit of each branch.