Customer Support Centre
Postech Direct who are dedicated to customer support offer client’s telephone and remote support. We offer various support service contracts to suit your business needs.
Customer Support Services
With the purchase of POSTECH maintenance plans, you have access to a range of service options and resources developed specifically to meet the requirements of the Retail & Hospitality industry.
Some of the maintenance options provided by POSTECH include:
Premium Software Dial Support Plan
- Support Fee – R150.00 excl. vat Per Month / Per WS/Server
- Support Times – Monday to Friday 8am -5pm
- Saturday 8am - 1pm
Who is supported?
POSTECH Customer Support is available to those customers who are covered under a valid and current Help Desk Support Agreement. POSTECH Customer Support will provide assistance via telephone, email, and/or Ticket system.
Please contact our technical support team at:
POSTECH Customer Support Center:
Office: 011 760 3110 Monday-Friday (8am TILL 5PM)
Saturday (8am TILL 1PM)
Customer Care: 086 722 7952
Current customers can also place service requests through:
POSTECH Customer Support Web Support.
POSTECH Remote Support.
POSTECH Customer Support Manager on Duty.
(24 x 7, 365 days/year)
Cell: 011 760 3110